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Strategic Partnerships
Engage with our metallurgical experts and executive team for high-volume supply inquiries, technical consultations, and investor relations.
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Connect With Us
Whether you are seeking technical specifications for mega-infrastructure projects or exploring a strategic partnership, our dedicated divisions are ready to assist you.
Physical Address
Jl. P Jayakarta No.55, RT.7/RW.7, Mangga Dua Selatan,
Kec. Sawah Besar, Kota Jakarta Pusat, 10730
Work Hours
Monday to Friday: 8am – 5pm
Weekend: Closed
Email Address
info@saranacentral.com
sales@saranacentral.com
Phone Numbers
+62(21) 6288647 (Hunting)
+62823-1128-0055 (Hotline)
Send us your detailed project requirements and our technical experts will provide a comprehensive solution within 24 hours.
- FAQ
Frequently Asked Questions
Consult our knowledge base for immediate answers regarding our manufacturing capabilities and technical specifications.
What is the minimum order quantity (MOQ) for your coated steel products?
As a large-scale industrial manufacturer, our Minimum Order Quantity (MOQ) typically starts at 25 metric tons (one standard container load) for standard specifications of SARANALUME® and SARANACOLOR® steel. However, for bespoke specifications, custom dimensions, or specialized color coatings, the MOQ may vary depending on the production run requirements. We encourage you to contact our sales engineering team to discuss your specific project needs, as we occasionally accommodate smaller volumes for strategic long-term partnerships or pilot projects.
How do I request a formal quotation or participate in a tender?
To request a formal quotation, please utilize the contact form on this page, selecting ‘Sales & Quotation’ as the subject. Provide comprehensive details including product type (e.g., Saranalume, Saranacolor), required thickness (BMT/TCT), width, coating mass (e.g., AZ150, Z275), color specifications (if applicable), estimated volume, and delivery destination. For formal tenders or large-scale infrastructure projects, please email your complete tender documents directly to sales@saranacentral.com. Our dedicated project sales team will review the specifications and respond with a detailed technical and commercial proposal within 2-3 business days.
Do you offer custom color matching for Saranacolor (Painted Steel)?
Yes, PT Saranacentral Bajatama, Tbk offers advanced custom color matching services for our Saranacolor product line. Our color laboratory utilizes precision spectrophotometry to match your specific architectural or corporate brand colors. To initiate a custom color request, please provide a physical color sample or a recognized color standard code (such as RAL or Pantone). Please note that custom color formulations require a lead time for lab sampling and approval, and may be subject to specific minimum order quantities to ensure production efficiency.
What international standards do your steel products comply with?
Quality and compliance are the cornerstones of our manufacturing process. Our products are rigorously tested and certified to meet or exceed multiple international and national standards. These include the Japanese Industrial Standards (JIS G3321 for Al-Zn Coated, JIS G3312 for Prepainted), American Society for Testing and Materials (ASTM A792), and the Indonesian National Standard (SNI). We provide comprehensive Mill Test Certificates (MTC) with every shipment, detailing the chemical composition, mechanical properties, and coating mass of the specific batch.
What is the difference between SARANALUME® and SARANACOLOR®?
SARANALUME® is our premium Aluminum-Zinc coated steel, featuring a coating composed of 55% Aluminum, 43.4% Zinc, and 1.6% Silicon. This unique alloy provides superior barrier protection and heat reflectivity, making it the superior choice for roofing, cladding, and severe atmospheric conditions. SARANACOLOR® combines the structural strength and corrosion resistance of SARANALUME® with a high-performance, factory-applied paint system, providing a beautiful, durable finish ready for immediate architectural use.
How do you handle quality claims or product warranties?
We stand firmly behind the quality of our products. In the rare event of a quality discrepancy, we have a structured and transparent claim resolution process. Customers must notify our Quality Assurance department within the stipulated warranty period (which varies by product type and application environment) and provide the relevant Mill Test Certificate, batch numbers, and photographic evidence of the issue. Our technical team will conduct a thorough investigation, which may include site visits and laboratory analysis of the affected material. If a manufacturing defect is confirmed, we will provide appropriate compensation or material replacement in accordance with our standard terms and conditions of sale.
What are your standard delivery terms and lead times?
Our standard delivery terms are typically Ex-Works (EXW) or Free on Board (FOB) Jakarta, though we can arrange Cost, Insurance, and Freight (CIF) or Delivered Duty Paid (DDP) depending on the client’s requirements and destination. Lead times vary significantly based on current production schedules, raw material availability, and the specificity of the order. Standard specifications may have a lead time of 2-4 weeks, while custom orders or specialized coatings may require 6-8 weeks. We provide a projected delivery schedule at the time of order confirmation and maintain proactive communication throughout the production cycle.
Do you export your products internationally?
Absolutely. While we are a dominant force in the Indonesian domestic market, PT Saranacentral Bajatama, Tbk has a robust and expanding export division. We regularly supply our premium coated steel products to markets across Southeast Asia, Australia, the Middle East, and the Americas. Our logistics team is highly experienced in international shipping protocols, export documentation, customs clearance procedures, and specialized maritime packaging to ensure our steel coils arrive at global destinations in pristine condition.
Where can I find your latest financial reports and corporate disclosures?
As a publicly traded company listed on the Indonesia Stock Exchange (IDX), we maintain strict adherence to transparency and regulatory disclosure requirements. All our financial reports, including quarterly statements, annual reports, sustainability reports, and material fact disclosures, are available in the ‘Investor’ section of this website. Additionally, these documents are officially filed and accessible through the IDX public portal. For specific investor inquiries, analysts, or institutional shareholders, please contact our Corporate Secretary division directly.
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Discover our high-quality coated steel products designed for maximum durability and performance in any industrial application.